Welcome to Bloomfabrik, operated by Flexmade Enterprises Private Limited. Your trust is incredibly important to us, and protecting your personal information is one of our highest priorities. We are committed to maintaining your privacy while providing a seamless and enjoyable shopping experience. Every detail you share, from browsing our collections to placing an order, is handled with care, integrity, and responsibility.

In this policy, “we,” “our,” or “us” refers to Flexmade Enterprises Private Limited, while “you,” “your,” “user,” or “users” refers to anyone visiting or making purchases on Bloomfabrik. This policy explains how we collect, use, and safeguard your personal information. Using our platform implies that you accept this Privacy Policy. If you do not agree with any part of it, we kindly suggest refraining from using our services.

Information We Collect

To offer a smooth and personalized shopping experience, we collect certain information about your interactions with our store. This helps us understand your preferences, improve our services, and ensure secure transactions.

Personal Details

We collect information necessary for fulfilling your orders and providing customer support:

• Your full name, email address, and phone number
• Billing and shipping addresses to ensure accurate delivery
• Payment information to process orders safely and efficiently

 

Browsing & Interaction Data

Understanding how you explore our website allows us to tailor your shopping experience:

• Your previous purchases, product interests, and shopping habits
• Navigation across product pages, collections, and promotions
• Items added to your cart or wishlist to improve future recommendations

 

Device & Technical Information

We gather technical data to make your experience smoother and more secure:

• IP address, browser type, operating system, and device specifications
• Location information, if you choose to share it, to display relevant products and offers
• Site usage data for detecting errors, improving site performance, and preventing security threats

 

Cookies & Tools

Cookies and similar technologies help us enhance your shopping journey:

• Customize your browsing experience based on preferences
• Recommend products relevant to your interests and previous interactions
• Track website performance and optimize functionality

How We Use Your Information

Your information is used in ways that improve your shopping experience while keeping your data safe:

• Processing Orders & Support: We use your information to complete purchases accurately and respond to any questions or concerns promptly.
• Customized Experience: Your browsing history and preferences help us suggest products, collections, and offers that suit your style
• Updates & Offers: With your consent, we send promotional messages, updates on new arrivals, exclusive deals, and seasonal offers.
• Safety & Prevention: We monitor activity on our site to prevent unauthorized access, fraudulent transactions, and other misuse.
• Legal Compliance: We ensure that our practices comply with applicable laws and regulations, including data protection standards.

 

Sharing Your Information

We respect your privacy and do not sell your personal information. Information may only be shared when necessary to provide services or comply with legal obligations:

• With trusted third-party service providers, such as shipping companies, payment processors, and marketing partners.
• With legal authorities if required by law, or to prevent fraud and other unlawful activities.
• With business partners strictly to fulfill orders and services, under confidentiality agreements to protect your data.

 

Cookies and Tracking Technologies

To make your shopping experience seamless, we use cookies, web beacons, and similar tracking technologies. These tools allow us to:

• Remember your preferences and provide personalized recommendations
• Analyze site traffic and improve website performance
• Display offers and promotions relevant to your interests

You can manage cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect how our site functions.

Data Storage and Security

Protecting your personal information is critical. We use industry-standard security measures, including:

• SSL encryption to protect data during transmission
• Secure servers to prevent unauthorized access
• Restricted access to personal information within our team

Despite these precautions, no online platform can guarantee 100% security. We continuously monitor and improve our security practices to minimize risks.

Data Retention Period

We retain your personal information for 8 to 12 months after your last interaction with our website. In some cases, a longer retention period may be necessary to comply with legal obligations, tax requirements, or regulatory compliance.

Your Rights and Choices

You have control over your personal data and can exercise the following rights:

• Access and update your personal information to ensure accuracy
• Request deletion of your personal data, subject to applicable laws
• Opt out of marketing communications and promotional emails
• Manage or disable cookies through your browser settings to control data collection

 

Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal data from minors. If we discover any information collected from someone under 18, it will be removed immediately to ensure compliance and protect their privacy.

Third-Party Links

Our platform may include links to third-party payment gateways or financial service providers to process transactions securely. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before using their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will always be posted on this page. Continuing to use our website after changes implies your acceptance of the revised terms.

Consent

By using Bloomfabrik and its services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: flexmadeenterprisespvtltd@gmail.com